Terms and Conditions

Last Updated: January 2026

Welcome to Hillteck, a product owned and operated by INFINITIMINDS TECHNOLOGIES PRIVATE LIMITED. By accessing or using our website, application, or services, you agree to be bound by the following Terms and Conditions.

1. Acceptance of Terms

By using Hillteck services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, please do not use our services.

2. About Hillteck Services

Hillteck provides automation solutions including:

  • Voice AI and IVR-based order confirmation
  • WhatsApp automation and messaging services
  • COD verification and RTO reduction tools
  • Ecommerce workflow automation

3. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use Hillteck services.

4. Account Responsibility

  • You are responsible for maintaining the confidentiality of your account.
  • All activities performed using your account are your responsibility.
  • You must provide accurate and updated information.

5. Use of Services

You agree not to:

  • Use services for illegal, fraudulent, or misleading activities
  • Send spam or unauthorized communications
  • Violate applicable laws or third-party rights

6. Payments, Billing & Refunds

  • Some services require advance payment or wallet recharge
  • All payments are non-refundable unless stated otherwise
  • Pricing and plans may change without prior notice
  • Failed payments may lead to service suspension

7. Third-Party Services

Hillteck may integrate with third-party providers such as telecom operators, WhatsApp APIs, or ecommerce platforms. We are not responsible for issues caused by third-party services.

8. Data Privacy & Security

User data is handled according to our Privacy Policy. While we take reasonable security measures, complete data security cannot be guaranteed.

9. Intellectual Property

All content, software, logos, and trademarks belong exclusively to INFINITIMINDS TECHNOLOGIES PRIVATE LIMITED. Unauthorized use is prohibited.

10. Service Availability

Services are provided on an “as is” and “as available” basis. Hillteck does not guarantee uninterrupted or error-free services.

11. Limitation of Liability

Hillteck shall not be liable for any indirect, incidental, or consequential damages including loss of revenue, data, or business.

12. Indemnification

You agree to indemnify and hold Hillteck harmless from any claims arising from misuse of services or violation of these Terms.

13. Termination

Hillteck reserves the right to suspend or terminate services at any time without notice for violation of these Terms.

14. Changes to Terms

Hillteck may update these Terms periodically. Continued use of services indicates acceptance of updated Terms.

15. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to Indian jurisdiction.

16. Contact Information

Hillteck Support
Website: https://hillteck.com
Email: [email protected]